1. How does the commission plan work?
a. The Consultant Training Manual discusses the commission plan in detail. Information can also be found on the Home Party Website at http://www.shelfreliance.com/parties/index/earningpotential
2. Why is there a higher commission percentage for Q orders.
a. The Q is the lifeblood of the consultant commission and provides consultants the opportunity for residual
income. Shelf Reliance pays a higher commission on the first month of new customer and consultant Q’s as an incentive to consultants who promote this valuable tool.
income. Shelf Reliance pays a higher commission on the first month of new customer and consultant Q’s as an incentive to consultants who promote this valuable tool.
3. Are my personal sales a part of my team sales?
a. Yes
4. On average what do you earn at each rank?
a. It is continuously increasing as the company grows. To see the latest, refer to the latest commission plan training conference call. Go to “consultant materials” on your dashboard, click on “training materials”, and you will see “call recordings.”
5. Do I earn a commission on my Q?
a. No, if you are a consultant, commission on your Q is paid to your sponsoring consultant. However, it is included in your team volume qualification amount.
6. Do I get rewards for making purchases aside from my personal Q?
a. You will receive 10% commissions for everything you buy in addition to your Q. All purchases can be tied to a party and if you make yourself the host of a party you can receive Host Benefits from your purchases. These purchases also contribute to your monthly personal sales number for the purpose of calculating rank.
7. What do I do if my Q order processed lower than the required amount for my commission?
a. Contact customerservice@shelfreliance.com and place another order which will be tied as a Q order,
otherwise, the difference between your Q product amount and $50 will be deducted from your commission check.
otherwise, the difference between your Q product amount and $50 will be deducted from your commission check.
8. Why didn’t I receive credit for a personal order I placed?/ How do I get my personal order to count towards my sales?
a. The most convenient way to ensure that you get credit for your personal orders is to place the order on
your dashboard and insert your own email address in the box for the customer address. Another option is to make sure to add yourself as a customer on your account.
your dashboard and insert your own email address in the box for the customer address. Another option is to make sure to add yourself as a customer on your account.
9. How are my sales calculated in a month?/ When is the end of the month for commissions (date/time)?
a. All monthly sales are calculated from 5 pm on the 1st of the month to 5 pm on the 1st of the following month Mountain Standard Time.
10. How far down the line do I receive commission and where can I find the chart?
a. A consultant can receive commission on up to three levels. The actual level is determined by the sales rank achieved in a particular month. Details on this plan are contained in the Consultant Training Manual or on the website at this address http://www.shelfreliance.com/parties/index/earningpotential
11. What does my personal Q order have to be set at in order to receive a commission check at a certain rank?
a. This requirement is described in the Consultant Training Manual or on our website at http://www.shelfreliance.com/parties/index/earningpotential Select the link in the fourth section on “Build a Team” to bring up the Rank Requirements Chart.
12. What months of sales are being counted for points in the Cancun contest? Do my orders have to be processed and shipped during the months being counted or can the order just be placed for it to count towards the contest?
a. The contest will include all orders placed from February 1 to July 31. They do not need to be processed and shipped only placed.
13. If I see errors showing up online with commissions, double dips on Host Benefits, etc. who should I contact to fix that?
a. Contact the Customer Service Department at customerservice@shelfreliance.com
14. Do I get commission on orders that come into my new url website if they don’t log in or sign up?
a. You will receive commission on all orders placed on your personal website whether the customer logged in or not.
15. What is compression and how does it work?
a. Compression allows consultants to maximize their commission each month. When commissions are calculated, any consultants that are not active (don’t have an active Q for at least $50 in product) that month are removed from your downline sales reports. The consultants directly under them are moved up one level. If one of your level 1 team members was not active your level 2 member directly under them will be moved into the level 1 position, the level 3 team member will be moved into the level 2 position, and the level 4 team member will be moved into the level 3 position. When viewing your downline sales report you can select between the compression view and the non-‐compression view.
a. Compression allows consultants to maximize their commission each month. When commissions are calculated, any consultants that are not active (don’t have an active Q for at least $50 in product) that month are removed from your downline sales reports. The consultants directly under them are moved up one level. If one of your level 1 team members was not active your level 2 member directly under them will be moved into the level 1 position, the level 3 team member will be moved into the level 2 position, and the level 4 team member will be moved into the level 3 position. When viewing your downline sales report you can select between the compression view and the non-‐compression view.
16. What if I achieve a rank advancement to Executive or above and my Q was only at $50? What do I do to meet the needed requirement?
a. You will need to contact customer service and place another order to qualify.
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