1. If I sign up to become a consultant and choose the $199 pack, can I upgrade later?
a. No, you will not be able to exchange your package.
2. If I sign up to be a consultant and decide this isn’t for me can I get my money back?
a. No, there is no membership fee and consultants primarily pay for product. Products purchased can be
returned according to our regular returns and exchanges policy. This policy can be found at http://www.shelfreliance.com/shipping-‐and-‐returns
returned according to our regular returns and exchanges policy. This policy can be found at http://www.shelfreliance.com/shipping-‐and-‐returns
3. How should a new consultant sign up on the Q?
a. A new consultant can either log into the website and set up their own Q or the sponsoring consultant can set up the Q on their consultant dashboard. If the sponsoring consultant initiates the Q the new consultant should review that Q as soon as possible.
4. If I sign up to become a consultant is my Q budget fixed for the first 3 months like a regular customer?
a. Yes, all home party Q’s have a fixed budget for the first 3 months. However, anyone can increase their budget after the first month.
5. Do I get host benefits for my consultants’ Q?
a. All Q’s can be tied to a party. The host of the party will receive host benefits based on the total sales of the party including Q’s set up from that party.
6. Do new consultants get a double dip on their Q’s?
a. They may, any order that is tied to a party is eligible for the double-‐dip benefit. In order to receive that benefit the new consultant has to schedule to host their own party. If hosting their own party the consultant is eligible for Double-‐Dip benefits like any other consultant.
7. What if a consultant I sign up is already signed up on the Q under someone else?
a. The Q will stay with the consultant that signed them up originally on the Q.
8. How do I order more catalogs, DVDs, etc.?
a. Consultant materials can be ordered like other orders on the Consultant Dashboard.
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