Wednesday, February 29, 2012

Day 30 Be a Shelf Reliance Rock Star



Today’s Task:   Decide you will be a Shelf Reliance Rock Star

Today is the last day in our series 30 Days to a better Shelf Reliance Business.  I hope that you have learned, grown, and stretched a little.  I hope that your business is better than it was before. 

Today I want you to decide to become a Shelf Reliance Rock Star.  

What is a Shelf Reliance Rock Star?

Someone who has
·        worked consistently on their business
·        worked persistent on their business
·        had hard times but has worked through them and learned from them
·        achieved their goals and found success through Shelf Reliance

“Why Not Me?” 

I’ve been watching the new consultant training video (you get it free when you attend an opportunity meeting).  The video is a collection of thoughts from platinum and gold consultants.  It has really got me thinking about what you need to do to be successful as a Shelf Reliance Consultant. 
In the video Amber (who is a rock star) asks the question “Why not me?”  I’d like to invite you to ask yourself the same questions.  “Why shouldn’t I be successful at Shelf Reliance?”   Amber goes on to explain that as she started doing parties it was apparent which areas her skills were lacking. So she improved. She asked for help.  She asked those that were successful what they were doing.  She read books from the library.  And it worked. She improved upon her skills.  And she has become very successful at Shelf Reliance. 

Why not you?

I know you can do it.  You are smart.  You are committed.  You are ready.

Decide right now that you are going to be a Shelf Reliance Rock Star.


     Today’s Notes 


Thank you for participating in the 30 Days to a better Shelf Reliance Business.  I would love to hear what you thought of the program.
What was your favorite day?
What did you learn? 
What items from the program have you implemented into your business?
Your feedback will help me with the next installment. 

Running A Shelf Reliance Business Online

"Can I be a Shelf Reliance Consultant and only sell online? 
 
Over the past few weeks I have received a lot of interested from potential consultant that are interested in doing online sales only.  
 
The answer is yes you can be a consultant and only sell online.  There are very successful Shelf Reliance consultants who sell exclusively online. 
 
I run a large part of my business online and I have found great success. 

Things to know about running a Shelf Reliance Business online
  • As a consultant you would need a consultant url ($9.99 a month) through which people can purchase products directly through you.  You can check out my URL and at  http://homeparties.shelfreliance.com/homeparties
  • Consultant URLs are cookie based.  The cookie lasts for 30 days.  So if a customer shops your site but does not purchase and then returns and purchase from http://www.shelfreliance.com than you get credit for the sale. 
  • Many consultants successfully market their products online through blogs, websites, adds, and giveaways.
  • Consultants may not sell product through auction sites like e-bay.  
  • Consultants receive commission of 10% on all sales (including online sales)
  • Consultants receive the host benefit (10% in product sales) in free product off all online sales through their URL.

Day 29 Addressing Concerns

        


Today’s Task:  Create a list of customer/consultant concerns and how you can address them.  


Potential customers, hosts, and consultants have concerns.  As a consultant it is important that you know what common concerns are and have a way to address them. 

Recently I attended the Logan Opportunity meeting and Sherry Brower spoke about how she thinks it is best to bring the concern up in your presentation.  That way you can address it and move on.  

You can see Sherry’s entire presentation below. 




Today your task is to look through the list of common concerns people have and develop an answer to their concern. 

For example:   A common concern that people have about purchasing products on the Q is “how can I afford that?” my favorite way to address that is to talk about reallocating grocery money (which is already in their budget) and placing a Q order with that money.  I integrate that into my presentation so that the concern is addressed.
                                                                       


Today’s Worksheet:  Resolving Concerns


Today’s worksheet:  Day 29 Resolving Concerns

Potential Customers Concerns
Concern
How to Address it
Cost—how does it compare?

Quality


Ingredients and Allergens


Shelf Life

Will my family like it?


Potential Host Concerns
Concern
How to Address it
Don’t have time


Don’t have friends


I’m not a party person


I don’t have a big enough house



What concerns do potential consultants have?
Concern
How to Address it
Cost of the starter kit


Requirements/Sales Quotas


How many consultants are in my area


I’m not a sales man


I just want to build up my food storage





     Today’s Notes 


It is critical that you take the time to work through these concerns yourself, because you probably have some of them.  If you are not convinced that being a consultant is a great way to build your food storage than it will be difficult for you to explain how it is to an potential consultant. 

Tuesday, February 28, 2012

Day 28 Train Your Team



Today’s Task:   Create a plan on how you will train your team.            

I received a phone call a few weeks ago from a consultant on my 2nd level.  She had been a consultant for four months and she could not get her enroller to come and help her with her first party.  She was excited about Shelf Reliance, she was ready to do parties but she needed someone to help her a little bit. Her enroller had blown off at least 3 appointments to train her and this consultant was frustrated.   She asked if I could help.

Why should you train your team?
·        You agreed to.  When you signed up to be a consultant you agreed to:
·        Any consultant who is the sponsor of another consultant must perform a bona fide supervisory function to ensure that his or her downline of consultants he or she has sponsored is properly operating his or her Shelf Reliance business. Consultants must have ongoing contact, communication and management supervision with the consultants in their Marketing Organizations. (defined below) Examples of such contact and supervision may include, but are not limited to: newsletters, written correspondence, personal meetings, telephone contact, voice mail, electronic mail, and the accompaniment of downline consultants to Shelf Reliance meetings, training sessions, and other functions. Upline consultants are also responsible to motivate and train newly sponsored downline consultants in Shelf Reliance product knowledge, effective sales techniques, the Agreement, including without limitation, the Shelf Reliance Compensation Plan, and compliance with these Policies.  ---Company Policies page 9

·        It benefits you.  You are paid off of your downline consultants success.  So why would you not train them?

What to train your team on
The basics:
1.  Log in to the back end
2.  Create an event
3.  Add a customer
4.  Place and order
5.  Set up a Q
6. Get problems resolved

Things that will save them time and generate sales
1)   E-mails and other correspondence
2)   Recipes
3)   Business Supplies 
4)   Ask them what they want
5)   Things you have learned
6)  Encouragement—sometimes we all need to be told that we are fabulous and that we can do this.
7)  Brainstorming—consultants need to be able to brainstorm with someone.  You don’t have to have the answer just help them come to their own best answer.


Today’s Worksheet:  Create a system of training.


How to train them—to start with
1.       Create a way for new consultants to easily become familiar with the basics of Shelf Reliance.  I use my Quick Start Training (you are welcome to use it but please don’t copy it.  Send the link instead).   
2.        Write a letter to new consultants introducing yourself and letting them know what to do to get started and how you will help them. 
3.       Personal Phone Calls—If you have a new consultant get them on the phone and see how they are doing.
4.       Support them in their first party—attend if possible.  If not be sure to be available so that you can help with any questions or problems they have.

Ongoing Support
Once a consultant has the basics down don’t abandon them.  Ongoing support is one of the keys to their success.   You don’t have to do all of these things, but choose one and stick to it.  Your consultants need to hear from you on a regular basis.
1.       Weekly E-mails
a.      Choose a day of the week 
b.     Choose a template
c.      Start writing
d.     Be a person
e.      Recognize Accomplishments
2.  Conference Calls 
·          Make a plan
·          Stay on topic
·          Don’t assume that your down line consultants know as much as you do 
·         Share ideas 

3.  Blogs and Groups
Find a way that is efficient for you to keep in touch and to keep training materials available.  You might try a team blog, a Facebook group or yahoo group or something else.

4.  Personal Coaching Sessions-either in person, over SKYPE, or over the phone. 
·        Set up prearranged times (you could do 1 a week for ½ hour each).
·        Prepare a rough agenda--Communicate in advance with the consultant about what they want to discuss.  This is to ensure productivity.
·        Listen—Stop talking and listen to what the consultant is saying. 
·        Ask questions—this helps the consultant discover the answer instead of you providing it.
o   What do you think would be the best way to solve this problem?
o   Is this the best way to spend your time/money/resources?
o   What are your long term goals?
o   What have you been doing in the past?  Has it worked?  Why are you still doing it that way?

5.        Team Events—over the past year I have experimented with team events and found them to be incredibly successful.  Remember when planning team events that many consultants will not be able to attend live.  So provide a way for them to receive the same information.    



     Today’s Notes 

There is an attitude among Shelf Reliance Consultants that you only need to train your level 1 consultants.  I disagree.  I have had great success training all three levels.  Yes it is a lot of people.  Yes it is more work. 

With that said I do think it is important to allow other members of my team to train their own teams.  I don’t send all of my training to all three levels. 
I am careful to stay in touch with all three levels and provide training to all of them.   


How do you train your team?  What have you done that is successful?